Frequently Asked Questions

General

1. What is Kotae?
2. Does Kotae support multiple languages?
3. What file format does Kotae read?
4. Can I add Kotae to any website?
5. Can I see the chat history of website users with Kotae?
6. Do you offer a free trial?
7. Do I need to know how to code?
8. Can my team members help manage Kotae?
9. Can I train Kotae on multiple websites?

Customization

1. Can I customize Kotae's appearance?
2. What can I do if Kotae gives a wrong answer?
3. **Can I further customize my Kotae to suit my enterprise needs?