# Frequently Asked Questions

## General

1. **What is Kotae?**
2. **Does Kotae support multiple languages?**
3. **What file format does Kotae read?**
4. **Can I add Kotae to any website?**
5. **Can I see the chat history of website users with Kotae?**
6. **Do you offer a free trial?**
7. **Do I need to know how to code?**
8. **Can my team members help manage Kotae?**
9. **Can I train Kotae on multiple websites?**

## Customization

1. **Can I customize Kotae's appearance?**
2. **What can I do if Kotae gives a wrong answer?**
3. **Can I further customize my Kotae to suit my enterprise needs?